Returns

Product Returns

If you no longer need or want the product you ordered, we are happy to take back your part in new, unused condition. Customer must pay shipping for non-warranty product returns. Please contact us for an RMA number before shipping your return. Manufacturer’s policy is to refuse delivery for parts shipped to the warehouse without an RMA number. After receipt and inspection at the warehouse to ensure new, unused condition, we will immediately refund 100% of your purchase price (excluding shipping).

-Micah D.

Great service!

-Karon J.

We’re always pleased our TopDog experience. From quotes to purchase to shipping to receiving our parts, everything is fantastic. We will certainly continue to use them. They definitely go above and beyond with customer service!

-Samantha

Excellent customer service, great communication, and fast shipping for my uncle Brad!

-Catherine D.

Amazing customer service I am so pleased with Top Dog!

-Thomas B.

First thing I would like to say is thank you Megan and Nick at Top Dog Heavy Equipment Parts. I must admit I am a person who reads reviews but never have really left to many reviews, this Company definitely deserves to be told about to people looking for heavy equipment parts I purchased excavator tracks through them the communication was good from beginning to end was updated several times on the order and shipping I do recommend Top Dog Heavy Equipment Parts, great online experience for a guy in the middle of nowhere on the Oregon coast. Thanks Top Dog

-Tom B.

Employees/Sales people are very responsive and personable. The order was exact and delivered promptly. Great experience!